Grace Design Studios · Module 6 of 12 · Practice tool

Communication Planner

Write the one page plan. One row per touchpoint, each carrying a trigger, an audience, an owner, a date and a written output. The output column is the point of the page.

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This covers Steps 2, 3, 4 and 6 of the six step build. Run the Load Curve first, because it sets the shape. The rows open on the Oakhaven plan. Replace them with your own, then print the page and take it to kickoff.

TouchpointTriggerAudienceOwnerWhenThe one output, in writing

Nothing is stored and nothing is sent. Print the page or copy the rows into your own template before you leave.

A row with no output is not a touchpoint. It is a meeting the work did not ask for. Delete it, or name what it produces.
The four rows every phase carries

The defaults are the 4 touchpoint types from the Quick Reference. Most phases add coordination working sessions, one per dependency that crosses a discipline, and one decision review per client choice the schedule depends on.

Trigger names are fixed. Work intensity, coordination milestone, client decision point, and the billing cycle for firm reporting. Anything that does not answer to one of those does not belong on the page.

Where the firm already has house names for the coordination working session, the design review and the status report, use those words in the first column.