Grace PM Excellence AcademyAEC LEAD LLC
Communication Planning
Communication Planning on One Page.
Module 6 · Quick Reference · One Sheet
The big idea
Your work plan already holds your communication plan. Read the effort peaks, the discipline crossings and the client decisions out of it, then put them on a calendar before kickoff.
01Three triggers · what earns a slot on the calendar
›
01Work intensity
Where · a phase boundary or a staffing change
Earns a reset of how often you meet, so the cadence stays sized to the work in front of it.
Watch for: one meeting count carried across the whole phase.
›
02Coordination milestone
Where · a dependency link that crosses 2 disciplines
Earns a working session to resolve the item and to document what was decided.
Watch for: coordination happening by email between the sessions.
›
03Client decision point
Where · a task that cannot start until your client chooses
Earns a request on the request by date, and a later meeting that closes the decision.
Watch for: a decision requested on the day you need it.
›
Calendar
Every slot earned
02Build it in six steps · everything you need is already in the work planSteps 1 to 3 · read the planSteps 4 to 6 · place the calendar
›
01Plot the effort curve
Mark the weeks where staffing or effort changes the most.
›
02Mark the crossings
Find every task whose predecessor sits with another discipline.
›
03Set the decide by dates
Mark every client choice, then date it from the task that waits on it.
›
04Subtract the latency
Take your client’s answer time off each decide by date.
›
05Set the density
Choose the minimum frequency you will meet in each zone of the phase.
›
06Publish the one page plan
Give every touchpoint a date, a length, the people, and one purpose.
›
One page
On the table at kickoff
03Look ahead at the whole phase
04Ask before you need the answer
05Move first
Front of the phase
Decisions get made here
Few sessions, and go deep on each one. Record every decision the day it is made.
Middle of the phase
Effort and overlap peak here
The most sessions. Put a working session on every crossing you marked.
Close of the phase
The work shifts to review
Fewer sessions, and they turn from coordination to review. Protect the review weeks.
Test it on your project
Takes 5 minutes
Count touchpoints in your busiest and quietest month. If the 2 match, you have a calendar.
The calculation
Request by date
Request by date = decide by date − client decision latency
Latency is how long your client takes to answer. Part procedure, part person.
Do this on your project today
Work it backward
Take the next decision your schedule waits on. Write the week the dependent task starts, then subtract your client’s answer time. That week is when you ask.
Get the latency from your last 3 decisions with this client. Working days from ask to answer, longest one wins. Land in a week that has passed and that decision is late now.
Move first · 1 of 2
Get ahead of the work
- Read the plan before you set a meeting. Crossings are where the work has to talk.
- Name the routing first. 4 consultants added to 6 takes open channels 15 to 45.
- Reset the cadence at every phase boundary. One set at kickoff goes stale by the peak.
- Write the one output on the invitation. If you cannot name it, do not send the invitation.
Move first · 2 of 2
Get ahead of the client
- Send the choice the day you know. 2 options, a recommendation, and your answer date.
- Land it 5 working days early. Ahead of any board, council or committee your client faces.
- Close it or date it. If your client cannot decide in the room, leave with the date they will.
- Put the decision in writing the same day. A decision nobody wrote down gets made twice.
06Five conversations · each one owes you one output
Giving direction
Owes you a task somebody can start Monday morning. Name the work, the owner, and what done looks like.
Test: could they start without asking again?
Monitoring progress
Owes you a percent complete read against the plan. Ask what is finished, then set it beside the plan.
Test: a number beside the planned number?
Evaluating work
Owes you 1 of only 3 verdicts, in writing, inside the review week: on track, off track, stop.
Test: recorded against the deliverable?
Client communication
Owes you a decision made, or one dated. Bring 2 options, a recommendation, and your answer date.
Test: was it closed, or was it dated?
Maintaining updates
Owes you a record anyone can read without asking. Same day, same place, same format.
Test: could someone not in the room read it?
Remember
Read the plan, place the triggers, subtract the latency, publish the page.Before you send the next invitation, ask one question: what is the one output this conversation owes me?
Grace PM Excellence AcademyCommunication Planning · Quick Reference · 2026