Module 11 of 12 · Async + Virtual · 1.5 hours

Construction Administration

Module 11 resources. Start with the video, keep the quick reference open while you work.

Module 11 throughline — The field pays for every decision you deferred during design — strong CA is upstream planning collecting its dividend.
Async + Virtual1.5 hoursInto the Field

Module Videos

The recorded walkthrough that teaches the module — watch first.

In production

Module Overview

The full illustrated module overview — a continuous, visual read.

In production

Quick Reference Guides

The interactive companion — calculators, diagnostics, and checklists to keep open on the job.

Available Open →

Additional Materials

Templates, worksheets, and source documents that support the module.

In production

What you’ll be able to do

  • Define how upstream planning decisions impact field performance.
  • Set expectations for responsiveness and performance during construction administration.
  • Identify appropriate escalation ladders / levels of authority for CA decisions and field changes.

Tools & resources

Tools & resources you’ll use

  • A3 Storyteller Template
  • Submittal and RFI Log Quick Reference
  • Centerline Walkthrough

Listed items are the governance and operational tools tied to this section. Items marked “Participant generated” are built during the work.

The Archetype Lens

In CA, “yes” is the easy answer and the expensive one.

Construction Administration is full of small requests; the People Pleaser grants them, the Owner routes them.

At risk here

Competent Coordinator

Logs and documents instead of intervening — trusts the meeting cadence over the timely call.

Obsessed Designer

Optimizes for the design — treats budget, client ops, and team load as someone else’s problem.

At risk here

People Pleaser

Leads with relationship — says yes, softens bad news, absorbs cost to dodge the hard conversation.

Accountable Owner

Owns the intersections — reads signals early, stops work, presents options, protects the outcome.

The situation

A contractor RFI pushes for an out-of-scope answer.

✗ The People Pleaser move

Says yes to keep things smooth on site.

✓ The Owner move

Answers within scope and routes the rest through the right — priced — channel.

Preview · full scenarios build with this module
Meet the four archetypes in depth →