Quality Assurance and Quality Control

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Quality Assurance and Quality Control · Course Videos

Two videos, watched in order. The first explains Grace’s process in order: the roles, the tasks at each phase, the tools that carry the record, and how the result gets verified. The second covers the Project Manager’s 4 steps in that process, schedule, prepare, drive and verify, with 2 open findings on Oakhaven as the example.

Videos play here one at a time. Use the tabs above to switch parts.

Who chooses the QC Reviewer. Both videos say the Storyteller schedules the QC Reviewer. That means the Storyteller books the dates. The Project Manager chooses the reviewer and sets the review dates. The Storyteller does not choose or assign the reviewer.