GRACE · Module 11 · The Grace QA/QC Process

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The 4 source documents

Grace publishes its QA/QC process in 4 documents. Every step on this page names the document it comes from, and quotes Grace where the wording is exact.

Document	What it is	File
QA/QC Implementation 4 August 2026	Grace’s plan to put the QA/QC process in place.	PDF
QA/QC Timeline, Project Manager 9 September 2026	The Project Manager’s QA/QC tasks by phase.	PDF
Storytellers Timeline No date on the document	The Storyteller’s QA/QC tasks by phase.	PDF
Quality Control Form Editable PDF	The QA/QC record for the project.	PDF

Three more files support them. The QA Prompts v1.0 (also as CSV) are what the design team checks its own work against. The BIM Quality Control Checklist is what the QC Reviewer checks the set against. It lives on Milo and is not on this site. The A3 Template and the A3 Report example show what the Storyteller composes at closeout.

Roles, as Grace defines them

Grace defines the roles in this way. Slide 9 of the Implementation deck uses short codes. PM is the Project Manager, ST the Storyteller, PR the Peer Reviewer (the QC Reviewer), and AOR the Architect of Record.

Role	Grace’s definition	Source
Project Manager	“The PM is responsible for evaluating if extra peer reviews are required, including consultant peer reviews.” “EVERY PROJECT MANAGER completes REWORKED QC FORM.”	PM timeline, Quality Control. Implementation deck, slide 14.
Storyteller	“The Storyteller is an emerging designer who shadows the PM, assists the team with record keeping, and composes the A3.”	PM timeline, Start of Project.
QC Reviewer Grace: Peer Reviewer	“A peer reviewer from outside the team performs a QC review, using the BIM Quality Control Checklist, before the end of CD phase.” “The Peer Reviewer at the end of the CD phase needs to be a Peer Reviewer outside the project team and outside the office.”	PM timeline, Quality Control. Storytellers Timeline, Storyteller Project Management.
Architect of Record	“The Architect of Record receives the QC report before stamping and signing the drawings.”	PM timeline, Quality Control.
Storyteller Ambassador	“Request your office Storyteller Ambassador onboards them.” “Each office invites the office Storyteller Ambassador to each project.” The deck lists the 2026 Ambassadors by office.	PM timeline, Start of Project. Implementation deck, slides 10 to 12.
Design team	“The design team performs their own quality control review at end of each phase before proceeding to the next phase.”	PM timeline, Quality Control.

The process, phase by phase

The 7 blocks below follow the columns of the Project Manager timeline, in Grace’s order. Each block gives the responsible party, the action in Grace’s words, the tool, where the tool lives, and the Storyteller’s parallel step where the Storytellers Timeline adds one.

The phase timeline. One action at each point, with the responsible party under it. The blocks below carry Grace’s full wording.

Start of Project

Action	“Choose an emerging designer from your design team to be the Storyteller. Request your office Storyteller Ambassador onboards them.”PM timeline, Start of Project
Tool	None. A choice and a request to the office Ambassador.
Storyteller	“Understand AHJ requirements” “Set up the Project Lifecycle information in Centerline as part of the initial project setup process” “Confirm/edit the Revit QA prompts from the master schedule with your PM” “Start your first A3” Storytellers Timeline, Start of Project.

Pre-Design

PM and ST

Action	“On MILO, request new project number and project folder. Once new project number is assigned, send request for new ACC Forma and new Centerline project. Add all identified team members and consultants to the ACC Forma and Centerline. Identify project schedule with QA/QC dates for each phase.”PM timeline, Pre-Design. The same action sits under PD on Implementation deck, slide 9.
Tool	Milo, ACC Forma, Centerline, the project schedule.
Where	Milo for the project number and folder request. ACC Forma and Centerline for the project setup.
Storyteller	“In conjunction with your PM create your QC schedule and identify the reviewer for each phase. Get those dates plugged into the PM’s calendar and your reviewer’s calendar” “Determine the frequency of Progress Reports via Centerline” Storytellers Timeline, Storyteller Project Management.
Project Manager	Chooses the QC Reviewer for each phase and puts the review dates in the project schedule. The Storyteller books the reviewer on those dates. Course rule, see Who chooses the QC Reviewer below.

SD, DD, CD Phases

PM and ST

Action	“Edit BIM/Excel QA prompts with design team, plus progress reports.”PM timeline, SD, DD, CD Phases. Implementation deck, slide 9.
Tool	QA Prompts, in BIM and in Excel. Centerline for the progress reports.
Where	The QA Prompts schedule in the BIM template. The Excel version is a download on this site. Progress reports run through Centerline.
Storyteller	“Schedule the Peer Reviewer at least (3) weeks before the Stamping and Signing deadline (Talk with your PM to determine if more time is needed)” “Assure that the design team has reviewed the BIM QA sheet prompts before printing the set for end of phase review” Storytellers Timeline, SD, DD, CD Phases.
Project Manager	Chooses the QC Reviewer for each phase and sets the review dates. The Storyteller books the reviewer on those dates. Course rule, see Who chooses the QC Reviewer below.

Quality Control, at the end of each phase

Team, ST, QC Reviewer

Action	“The design team performs their own quality control review at end of each phase before proceeding to the next phase.”PM timeline, Quality Control “SEND QC FORM WITH QC CHECKLISTS TO PEER REVIEWER + AOR”Implementation deck, slide 9, Storyteller “REVIEW QC FORM + PERFORM QUALITY CONTROL”Implementation deck, slide 9, Peer Reviewer
Tool	The Quality Control Form, the BIM Quality Control Checklist, the BlueBeam QC tools, the project folder.
Where	Milo holds the QC forms, the QA/QC staff list and the BlueBeam QC tools. The sheet PDFs and checklists go in the project folder.
Storyteller	“At the end of each phase PDF each sheet along with the BIM QC Checklists for your Peer Reviewer, Save these to a project folder” “Update the QC form for the QC reviewer and the AOR” “Update the storyteller information for A3” Storytellers Timeline, SD, DD, CD Phases.
Project Manager	Chooses the QC Reviewer and sets the review dates. Decides whether extra reviews are required, consultant reviews included. The Storyteller books the reviewer on those dates. PM timeline, Quality Control. Course rule, see Who chooses the QC Reviewer below.

Prior to Permitting

AOR

Action	“REVIEW QC FORM, CHECK DRAWINGS & STAMP+SIGN DRAWINGS”Implementation deck, slide 9 “The Architect of Record receives the QC report before stamping and signing the drawings.”PM timeline, Quality Control
Tool	The Quality Control Form and the QC report.
Where	Milo. The deck shows the QC Reviewer and the Architect of Record working from the same Milo tool (slide 5).
Storyteller	“Update the storyteller information for A3” Storytellers Timeline, Permitting and CA Phases.

Construction Administration

PM and ST

Action	“UPDATE CENTERLINE INCLUDING CONSTRUCTION TAB”Implementation deck, slide 9 “Continue to update Centerline.”PM timeline, Construction Admin
Tool	Centerline, construction tab included.
Storyteller	“Update the storyteller information for A3” Storytellers Timeline, Permitting and CA Phases.

Closeout

ST, PM reviews

Action	“COMPLETE A3”Implementation deck, slide 9, Storyteller “Review A3.”PM timeline, Closeout
Tool	The A3 Template. The project closeout form in Centerline.
Storyteller	“After construction, complete the project closeout form in Centerline” “Complete your A3” “Share reflections on your experience as the storyteller for this project” Storytellers Timeline, Closeout Phase.

Who chooses the QC Reviewer

Authority

The Project Manager chooses the QC Reviewer for each phase and sets the review dates. The Storyteller does not choose or assign the reviewer. The Storyteller books the reviewer on the dates the Project Manager sets, puts those dates on both calendars, and sends the QC Form and the checklists.

Grace makes the Project Manager the accountable owner for quality, and gives the Project Manager the decision on extra reviews. Every Grace line on booking the reviewer ties the Storyteller to the Project Manager. No Grace document gives the Storyteller authority to choose the reviewer. At the end of CD, the Project Manager chooses a reviewer from outside the project team and outside the office.

Both Module 11 videos say the Storyteller schedules the QC Reviewer. In this course, schedule means book the dates that the Project Manager set. Grace’s wording for the booking step is below.

“In conjunction with your PM create your QC schedule and identify the reviewer for each phase.”Storytellers Timeline, Storyteller Project Management

“The PM works with the Storyteller to schedule a QC reviewer before the end of the CD phase.”PM timeline, Quality Control

The Quality Control Form

The Quality Control Form is the QA/QC record for the project. It travels with the set to the QC Reviewer and the Architect of Record at every phase. The Project Manager completes it, reviewer names included. The Storyteller updates it before each review.

“To be completed at each phase (TYP. SD/DD/CD Phases; Addenda; ASIs; Early Release Package; etc.), Provide adequate time for review and red-line pickup before the issue dates.”Quality Control Form, header

Download the editable Quality Control Form.

The QA Prompts

The QA Prompts are the checklist the design team uses to check its own drawings at each phase.

Who	What they do with the prompts	Source
Storyteller, with the PM	“Confirm/edit the Revit QA prompts from the master schedule with your PM,” at the start of the project.	Storytellers Timeline, Start of Project.
PM and ST, with the design team	“Edit BIM/Excel QA prompts with design team,” in SD, DD and CD.	PM timeline. Implementation deck, slide 9.
Design team	Reviews the BIM QA sheet prompts before the set is printed for the end of phase review.	Storytellers Timeline, SD, DD, CD Phases.

Download the QA Prompts as XLSX or CSV.

Where the tools live

Tool	Location and contents	Who requests or uses it	Source
Milo	The project number and folder request, the QC forms, the QA/QC staff list, the BlueBeam QC tools, and the firm wide QA/QC standards.	PM and ST request the number and folder in Pre Design. The QC Reviewer and the AOR work from the Milo tool.	PM timeline, Pre-Design. Implementation deck, slides 5, 6 and 15.
ACC Forma	The project, with every identified team member and consultant added.	PM and ST, once the project number is assigned.	PM timeline, Pre-Design.
Centerline	The project lifecycle information, progress reports, QA/QC metrics, the construction tab, and the project closeout form.	ST sets it up at the start. PM and ST keep it current through CA. ST completes the closeout form.	Storytellers Timeline. Implementation deck, slides 9 and 13.
Project folder	The sheet PDFs with the BIM QC Checklists, saved at the end of each phase.	ST.	Storytellers Timeline, SD, DD, CD Phases.
BIM template	The QA Prompts schedule, QA PROMPTS v1.0, inside the Revit template.	ST confirms or edits it with the PM. The design team works through it.	Implementation deck, slide 4. Storytellers Timeline.
BIM Quality Control Checklist	On Milo. Not on this site.	The QC Reviewer checks the set against it. ST PDFs each sheet with it.	PM timeline, Quality Control. Storytellers Timeline.
A3 Template	A download on this site, with a completed example.	ST starts it at the project start and completes it at closeout. PM reviews it.	Storytellers Timeline. PM timeline, Closeout.

Reporting and rollout

The Implementation deck sets out how Grace reports the results and when the process reaches every project.

Item	What the deck says	Slide
Metrics	“Leverage CENTERLINE.” End of quarter 2026. Aggregate the 2026 signed and sealed drawings. Internal reporting.	13
Progress reports	Share progress reports with the client.	17
A3s	Capture the project story.	18
QC Form	All projects. “EVERY PROJECT MANAGER completes REWORKED QC FORM.”	14
PM meetings	Share the reason behind the office and practice area QC reporting metrics with PMs. Share PM reflections. Share the QA/QC Committee next steps. Set up a continuous improvement loop that involves the Storyteller Ambassadors.	8
Milestones	Mandate, October 2025. QA/QC rollout, December 2025. BIM template QA/QC rollout, February 2026. Storytelling rollout, May 2026. Implementation, August to October 2026.	2
Implementation	August 2026, the full QA/QC process on 3 to 5 projects. October 2026, firmwide implementation.	15, 19

Terms that mean the same thing

Grace’s documents use more than one name for some roles and steps. Each row lists names that mean the same thing.

Names in Grace’s documents	Same as	Meaning
Peer Reviewer, QC Peer Reviewer, PR	QC Reviewer	The reviewer from inside Grace who performs the independent quality control review. At the end of CD, the reviewer comes from outside the project team and outside the office.
QC Peer Review (form row)	Quality Review	The independent review that the QC Reviewer performs.
Stamping and signing, STAMP+SIGN, S/S DOCS	Sign and seal	The Architect of Record signs and seals the drawings. S/S DOCS is the column for the signed and sealed documents.
QA Reviews (form row) and “their own quality control review” (PM timeline)	The design team’s own check	The design team checks its own drawings against the QA Prompts. The form records it under QA Reviews.

Sources for this page. QA/QC Implementation, 4 August 2026. QAQC Timeline, Project Manager, 9 September 2026. Storytellers Timeline. Grace Quality Control Form. QA Prompts v1.0.